Topics and speakers subject to change.
Wednesday, May 29
12:00 – 4:00 PM: Conference Registration
2:00 – 4:00 PM: FREE PRE-CONFERENCE TRAINING SESSIONS
Choose between these sessions moderated by accomplished, nationally known presenters:
MINUTE-TAKING MADE EASY
Is just thinking about taking minutes exhausting? Do you ever read minutes for a meeting that you attended and the recorder didn’t record what actually happened? Minute-taking is one of those skills very few people have ever learned to do properly. Here is your chance to shine! With Rhonda Scharf
SUCCESS STRATEGIES FOR SELF-AWARENESS
Success begins with understanding yourself, your reactions, and your impact on others. We’ll do a Belbin Psychometric testing exercise to identify your strengths and weaknesses, and your relationship to your team. We’ll explore opportunities revealed by self-awareness; your beliefs, values and behaviors; your inner voice; and the impact of body language. With Lucy Brazier
BRINGING IT BACK WITH IMPACT: THE ONENOTE/EVERNOTE EDITION
In this session, we’ll look at OneNote and Evernote for capturing conference notes to record, store and reference everything you learned. You’ll learn how to tag your takeaways, prepare a trip report, create an action plan, and then share it with your colleagues. Bring your laptops and tablets! With Melissa Esquibel
Thursday, May 30
6:45 – 7:30 AM: WELCOME WELLNESS SESSION WITH KRISTIN
Jump-start your day with a light group workout, followed by a discussion about health and wellness at your company … and in your personal life. Feel better and start your day with some “Net-working Out.” With Kristin DiDomenico
8:00 – 9:00 AM: Registration and Continental Breakfast
9:00 – 9:15 AM: Program Welcome and Opening Remarks
9:15 – 10:15 AM: KEYNOTE ADDRESS – BURIED ALIVE: THE NEW NORMAL
Finally! Someone is listening! The load isn’t getting lighter. The expectations aren’t either. So how can you face the ever-mounting pile of responsibilities without getting overwhelmed? Admin visionary Lucy Brazier will share her wisdom on the importance of identifying overwhelm and what to do about it.
10:15 – 10:30 AM: Morning Break
10:30 AM – 12:00 PM: BREAKOUT SESSION #1 – CHOOSE FROM:
REPEATING SUCCESS IN MICROSOFT OFFICE
You should only have to do the hard work once! Most of the tools that can help you accomplish that are not complicated to learn – you just never found them! We’ll pull back on the covers on these time-saving functions in Microsoft Office Word, Excel, PowerPoint, and Outlook. With Melissa Esquibel
Having difficult conversations isn’t fun. Yet, our roles often demand that we know how and are willing to have those difficult conversations. We need to be effective, and build trust and respect, without damaging relationships. In this workshop, you’ll learn how to master difficult conversations professionally and respectfully. With Rhonda Scharf
HOW TO ENSURE THE LATEST INNOVATION IS YOU!
Do you want to be the admin every executive wants? Embrace innovation and become The Innovative AdminTM. Just as technology quickly becomes obsolete, the same can happen to your career. Julie Perrine leads this empowering session, guiding you to embrace innovation and advance the way you work, think, and live.
12:00 – 1:15 PM: LUNCHEON AND SPECIAL PRESENTATION: #TimesUp! WHAT DO ASSISTANTS DO NOW ABOUT WORKPLACE BULLYING?
#MeToo and #TimesUp are still front-page news. Bonnie Low-Kramen brings us current on where we are with the movements to end workplace bullying and harassment. Bonnie shines a light on a destructive problem that affects 70% of offices and over 65% of assistants at least once in their careers.
1:15 – 1:30 PM: Room Change / Break
1:30 – 3:00 PM: BREAKOUT SESSION #2 – CHOOSE FROM:
PROJECT MANAGEMENT FOR THE ADMIN PRO
Wondering how to leverage your admin skills for a better position and to advance your career? Project management just might be the opportunity. You might already be managing projects and just don’t realize it! Gain confidence by learning the terms and identifying the steps of this sought-after discipline. With Rhonda Scharf
HOW TO ENSURE THE LATEST INNOVATION IS YOU! *SPECIAL ENCORE PRESENTATION*
This session is so important we decided to repeat it! Do you want to be the most marketable and respected admin around? It’s time to stop “getting by” and embrace innovation. Innovation is all around you – new techniques, revolutionary products, and cutting-edge, AI technology. But there’s another source of innovation you may have overlooked. You! Reinvent yourself and your career as The Innovative AdminTM.
7 BAD AND RISKY TECH HABITS AND HOW TO CHANGE THEM
Dealing with GDPR, CAN-SPAM, or other data protection requirements can be a challenge. If the data breaches in the news are simply hitting too close to home, it’s time to stop practices that put you, your organization, and other people’s data at risk. Learn what to do (and not do) to keep data safe. With Melissa Esquibel
3:00 – 3:15 PM: Room Change / Break and Refreshments
3:15 – 4:00 PM: PANEL – REAL NETWORKING FOR REAL RESULTS: LUCY BRAZIER, CHI CHI OKEZIE, MICHELLE PENA, RHONDA SCHARF
Everyone says networking is important, but what is it, really? Why is it important? And is there a right way to do it? Is social media really that integral to networking success? Listen to our panel of networking pros discuss their experiences and answer your questions.
4:00 – 5:00 PM: TEAM TABLE CHALLENGE – PRIZES AWARDED!
Laugh while you learn! Join your table-mates (and learn more about them) as you work together on an exciting contest that will help you not only build your admin skills, but enhance your team-building talents as well. You’ll have a great time, and be recognized (rewarded!) for your success.
Friday, May 31
6:45 – 7:30 AM: WALK AND WELLNESS
Feeling good feels great! Our expert trainer will lead us on an easy walk around the beautiful grounds of the World Center, and share ideas for better nutrition, better fitness, and a better life. With Kristin DiDomenico
8:00 – 8:45 AM: CONTINENTAL BREAKFAST AND INTERACTIVE ROUNDTABLE DISCUSSIONS
Countless questions cross your mind (and your DESK) every day. Now you can get the answers you need – and hear how your colleagues are solving the same problems you face. Choose from 7 tables – each on a different topic that you can discuss with our expert. After 20 minutes, you can switch to a second table – or stay at your current table for a fresh perspective. Topics include:
Social Media Networking
8:55 – 9:00 AM: Day Two Opening
9:00 – 10:00 AM: KEYNOTE: FINDING – AND BEING – A MENTOR
Where do you go for advice? Has someone asked you to be their mentor? The key to growing professionally is effective mentoring. World-class admin Peggy Vasquez provides a framework to create the best mentoring experience possible. Mentee, mentor, or both, this keynote is designed for you.
10:00 – 10:15 AM: Break / Room Change
10:15 – 11:30 AM: BREAKOUT SESSION # 3 – CHOOSE FROM:
THE VALUE OF DIVERSITY AND ADVOCACY
This exciting session explores the various dynamics of diversity and uses the element of advocacy to support, enable, encourage, motivate, and inspire colleagues, co-workers, and associates. Build your communication skills, relationships, and networks to provide a safe space, empathy, fairness, and a dynamic work and professional environment. With Chi Chi Okezie
WIN-WIN: SUCCESSFULLY NEGOTIATE FOR YOU AND YOUR EXECUTIVES
“Negotiating” is a dreaded word for many assistants. That is because no one trains us to do it. What’s in it for you and for your executive if you master it? Plenty! In successful negotiations, everyone wins. In this interactive session, learn to negotiate and what words to say. Everything is negotiable! With Bonnie Low-Kramen
TIME MANAGEMENT IN THE CLOUD
Still tracking tasks on sticky notes or keeping track of your “to do” items in a document or spreadsheet? Eliminate that drudgery by sending them to the cloud! Melissa demonstrates several task management apps, including Trello, OneNote, and Monday.com. Learn the advantages and best practices for task management in the cloud. With Melissa Esquibel
11:30 – 11:45 AM: Room Change / Break and Refreshments
11:45 AM – 12:15 PM: TAKEAWAYS AND GIVEAWAYS – PLUS OUR GRAND PRIZE DRAWING!
Let’s craft all your takeaways from the conference to a trip report that highlights your organization’s Return on investment (ROI). This interactive final (main) conference session will help you leverage what you’ve learned and shine as the innovator back at your office. We’ll also be awarding a Grand Prize worth over $1,200.00! With Melissa Esquibel
1:30 – 3:30 PM: POST-CONFERENCE WORKSHOPS
Come back after our general sessions for one of the following special programs – each led by an Admin Pro Forum 2019 Featured Speaker:
JULIE PERRINE – HOW TO QUICKLY COMPLETE AN AWESOME PROCEDURES MANUAL
Effective systems and procedures are an admin’s ultimate power tools. They allow you to do more with less, and work smarter, not harder. They’re also the key to streamlining workflow and improving office operations, keeping the office running smoothly, and building credibility, trust, and confidence in those you support.
MELISSA ESQUIBEL – ADVANCED EXCEL WORKSHOP: FORMULA DEEP DIVE
Working on workbooks with formulas, but not confident about how they work? It’s time to bump up your skills and become and Excel function and formula whiz. You don’t have to be “math-y” or “techie” to add this very important skill to your toolbox.
PEGGY VASQUEZ – HOW TO DEVELOP POWERFUL PARTNERSHIPS WITH YOUR MANAGER
Powerful partnerships are about two successful people blending their strengths to get to the best possible outcome. It’s about having each other’s backs and knowing what the other needs to be successful. Peggy Vasquez shows you how to create the trust and respect that are the foundation for successful partnerships.